Strategic Communications

Violent extremist and terrorist groups are increasingly using communication technologies to fundraise, intimidate, train, radicalize, recruit and incite others to commit violent extremist and terrorist acts. Governments should take appropriate steps to prevent and counter the use of the Internet for violent extremist and terrorist purposes (including through social media), while respecting privacy and freedoms of expression, association, peaceful assembly, and religion or belief, as well as the need to preserve global connectivity and the free and secure flow of information.

The Strategic Communications Initiative, led by Switzerland and the United Kingdom, under the auspices of the GCTF CVE Working Group, developed the ZurichLondon Recommendations on Preventing and Countering Violent Extremism and Terrorism Online to address overarching good practices for preventing and countering violent extremism online, as well as specific good practices for content‐ and communications‐based responses. The document was endorsed at the Eighth GCTF Ministerial Plenary Meeting in New York in September 2017.

Policy Toolkit on the Zurich-London Recommendations on Preventing and Countering Violent Extremism and Terrorism Online

In September 2018, Australia, Switzerland and the United Kingdom launched an Initiative to develop a Policy Toolkit to operationalize the Zurich-London Recommendations.

The Toolkit provides a practical and user-friendly guide for policy-makers and governmental experts on good governmental practices, case studies, and references to existing international and regional initiatives and practices in preventing and countering violent extremism and terrorism online. The Toolkit further outlines means to efficiently and sustainably collaborate with information and communication technology (ICT) companies and civil society organizations based on shared responsibilities, while ensuring that any policy is respectful of human rights and the rule of law, and is context-specific and gender-sensitive. 

The Toolkit was developed in collaboration with the Geneva Centre for Security Sector Governance (DCAF) and the Institute for Strategic Dialogue (ISD) during the course of a research phase and two expert meetings workshops held in The Hague, the Netherlands, and in Tirana, Albania in March and May 2019 respectively.

The Toolkit is available in both Arabic and French.